FREQUENTLY ASKED QUESTIONS

How do I set up an appointment?

Please use this link to start the repair process. Simply choose your device type, device issue and enter your contact information. We will then set up a repair meeting for you with our tech at a convenient time and location of your choice.

How long will take repair process?

While we aim to provide a same-day repair meeting, scheduling ultimately depends on both our schedule and yours. Repair process will take about 20 - 40 min for each device depends on device model and damage.

After I set up an appointment, how can I contact PhonkyTech?

You can email us at help@phonkyfix.com or call us 888-410-0777

Will the PhonkyTech contact me with an ETA?

Yes! They will text or call you when they are on the way!

Will the PhonkyTech do job in front of me?

Yes! Phonkytech will fix your iPhone or iPad on spot.

I’m working and I need my phone fixed ASAP, can you come to my office?

Yes! We can gladly meet you at your office, home, gym or even a nearby coffee place! We will fix the device in front of you and most repairs are completed within 30 - 40 minutes.

How do I pay for this service?

Simply pay our technician after the repair is complete using the technician's mobile phone. We accept all major credit and debit cards and cash payments.

Do you provide a warranty on repairs?

Yes! All of our parts and services come with a Limited Lifetime Warranty.